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Testimonials2024-09-11T13:40:22-07:00

80+ Five-Star Reviews on Angie’s List

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What Our Customers Say:

“We chose Cools Custom for our first remodeling project and we are so glad we did! We wanted to gut our kitchen and start over. All of the choices were pretty overwhelming, but Jay Cool led us through the process step-by-step. He offered some valuable advice and design ideas.

We ended up with a kitchen we love and with several additional space enhancements. Everything was completed within the promised timeframe with no surprises.

Several of our neighbors have used Jay for their remodeling projects as well. We look forward to updating our bathrooms next.”

PAT B. • BAY AREA HOME OWNER

PAT B. • BAY AREA HOME OWNER

“Cools Custom remodeled my bathroom for my home in Almaden Valley, San Jose, CA. The bathroom came out absolutely gorgeous! It reminds me of a 5-star hotel bathroom.

Cools Custom were very professional. The workmanship was second to none. The job site was always clean and they were always on time.

Jay and his team provided great communication and professionalism throughout the entire remodel process.

I highly recommend them!”

TODD G. • MORGAN HILL HOME OWNER

“Working with Cools Custom was seamless. They were very professional and knowledgeable through the entire process.

They assisted me with remodeling projects on my 1960s home in Los Altos. Their staff was clean, polite, and arrived on time each day.

They assisted me in selecting materials for the project making a difficult situation effortless. Overall, this was the best experience I’ve had with a contractor. I recommend them highly and will use them again for future projects.”

BARBARA H. • LOS ALTOS HOME OWNER

“We continue to be amazed at how efficient Cools Custom Remodeling operates as a builder/remodeler. Their level of service and responsiveness is stellar.

Even with issues not related to our remodel, they have turned into our “go-to” solution for all of our home repair and ongoing maintenance. Even our tenants have been totally impressed with Cool Customs proactive coordination of time schedules and property access to minimize the impact on our tenants and their lives.

We feel very fortunate to have discovered Cools Custom Remodeling for our original remodel, which has continued to be the nicest property on the block. (Largely due to Cools Custom and their fine craftsmanship in construction and design.)”

Thoroughly satisfied customers, Ray & Betty Y.

“Cools Custom remodeled the exterior of my house, especially a very wonky front porch.

This historic home in Willow Glen had suffered settling in the front porch area, thanks to the drought, sandy soil, and some opportunistic termites. Cracks starting opening in the stucco of one of the front pillars, and went downhill from there. I was beside myself with worry when it just got worse as we discovered more and more damage, but Cools Custom kept me calm and worked with me to make repairs in stages until it was completely resolved. A final paint job made it all good as new.

Cools Custom was extra helpful with the paint. When the first paint job was unexpectedly shiny, they repainted it without any question, in fact, they suggested it! They won’t do a halfway job – not with their name on it. I am so impressed with them. I have referred many friends and neighbors to them and will use them again on my next project.

These are professionals. Not the lowest price, but definitely the highest quality. Highly recommended.”

LORENA H. • SUNNYVALE HOME OWNER

Ratings & Reviews

We take pride in the high-quality design and remodeling done for each client. No matter the project, we hold ourselves to a higher standard than our competitors by exhibiting professionalism, attention to detail, and most importantly, making sure each customer is highly satisfied with the completed work that we do. Don’t take our word for it – see for yourself by looking at the numerous positive reviews and recommendations we receive from the online world.